HDV Horse transport is obliged to comply with (inter)national Sanction Legislation. We use strict protocols to comply with these regulations and only accept orders to the extent that we can guarantee compliance with this legislation. we reserve the right to refuse or discontinue our services if compliance with this legislation is or threatens to be compromised.
- All our activities take place under the applicability of the latest version of the General Livestock Transport Conditions. In addition, the latest version of the General Transport Conditions applies. The arbitration clauses in both sets of terms are expressly excluded. The CMR Convention also applies to cross-border transport.
- The applicable terms and conditions contain limitations of the carrier’s liability. This means, among other things, that there is only limited cover in the event of an accident or calamity. We advise you to take out additional insurance if necessary. We will be happy to provide you with more information about this.
- A passport must be present with the horses to be transported when loading, regardless of whether a horse is chipped. Costs arising from the absence of a passport are for the account of the client.
- If there are any particularities with the horse of any kind (for example, medication or poor handling of people, which can lead to danger for humans and/or horses), the client is obliged to provide this, together with all other data and information required by HDV Horsetransport. information, in writing before the start of the transport.
- Any additional costs en route that, at the discretion of HDV Horsetransport, are necessary for the welfare of the horse, such as extra stabling or a vet, are for the account of the client.
- Costs as a result of which horses cannot be delivered to the correct destination on time, as well as waiting times and other costs to be incurred such as telecommunications, overtime, hiring external transport companies, stabling, etc., are for the account of the client.
- All our offers are without obligation. An agreement is only concluded after our order confirmation. * For cancellations up to 48 hours before the start of the service, the costs incurred will be charged, increased by 25% of the invoice amount. In case of cancellation within 48 hours before the start of the service, 75% of the entire invoice amount and the costs incurred must be paid.
- The stated freight rates and other rates are exclusive of VAT.
- If a quotation has been made on the basis of a collective transport and there are one or more cancellations, HDV Horsetransport may decide to carry out the transport at a later date.
- In case of force majeure on our side, our obligations will be suspended.
- Payment of our invoices must take place within 14 days of the invoice date, but at the latest at the start of the transport. After this, 2% interest per month is owed on the outstanding amount. When you cancel your payment, we charge € 10, costs.
- Dutch law applies to all activities.
- Stabling of the horses is at the risk of the client. The client guarantees that the horses have had all periodic vaccinations and have been dewormed. Additional costs such as vet and farrier are for the account of the client. HDV Horsetransport is authorized to refuse horses without stating reasons, as well as to refuse horses that are sick, have a cold, are lame or pregnant, or have fungus or another contagious condition.
- When a horse becomes internally ill, we will charge € 25.00 per day for stabling and care of the horse, excluding veterinary costs, medication, diet food/supplements, etc. This provision also applies if there is or has been a transport ban and when there is in itself a contagious disease prevails
- We only accept payments from our client/debtor, unless expressly agreed otherwise in advance
- HDV Horsetransport must comply with the obligations and restrictions arising from the applicable sanctions regulations of the United Nations, the European Union, the Netherlands and any country that is or may become relevant for the implementation of the concluded agreement (“Sanctions Law”). The client is obliged, both unsolicited and solicited, to provide us with all information that is necessary for correct compliance with the Sanctions legislation. We are entitled to immediately suspend or discontinue our services and/or to terminate an agreement with immediate effect and without judicial intervention if – in our opinion – compliance with the relevant agreement can or will lead to a violation of the Sanctions Act and/or whether the client does not comply with the aforementioned information obligation. HDV Horsetransport is not liable for any damage that the client suffers (in)directly as a result of the suspension or discontinuation of the service, or the termination of the agreement due to (possible) violations of the Sanctions legislation; in that case we cannot forfeit a fine or be otherwise obliged to pay any compensation.